We are on vacation until June 10th. Thank you for your patience.

Shipping & returns

Returns

Our refund policy is 30 Days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@theombustore.com and send your item to:

  • 207 S 3rd Street, Suite 110
  • Geneva, ILLINOIS
  • 60134
  • United States

Shipping

Our products are shipped within 24 Hours using the following carriers: USPS/FedEx/UPS. To return your product, you should mail your product to 207 S 3rd Street, Suite 110, Geneva ILLINOIS United States 60134. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable (if applicable). If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Worldwide Shipping

We ship worldwide

If you live outside the USA and you would like something from our store, please, contact us or send an email to contact@theombustore.com

We are on vacation until June 10th. Thank you for your patience.